saascode
customer support & success·run 064 · May 2026

Verifable

A regulated-support evidence layer that captures approved AI and human decision events across channels, signs minimal private records, optionally anchors non-reversible commitments, preserves escalation and correction, and assembles framework-shaped review exports without declaring compliance, admissibility, or audit acceptance.

Genesis score6.93/10
Make Verifable real.0/500
500 more votes and Verifable is authorized for build.
0%500 to authorize
Backing is the vote. When an idea crosses 500, we pull it into the build pipeline and ship it for real — the votes decide what gets built next, not an editor.
The opportunity
3Cross-references
10Inbound connections
4Direct connections
The case

Regulated customer-support teams may need to explain what an AI-assisted system received, suggested, called, disclosed, escalated, changed, and communicated across chat, email, phone, and ticket channels. Verifable creates a private, tamper-evident event record with source references, policy versions, human decisions, delivery acknowledgments, and corrections. The research confirms a direct evidence-pack competitor and a free public transparency service. Public anchoring must never expose prompts, personal data, health information, account details, secrets, or reversible fingerprints; only a threat-modeled minimal commitment may leave the private boundary. Event capture, cryptographic integrity, policy interpretation, human review, provider acknowledgment, destination readback, customer outcome, complaint, regulatory assessment, legal admissibility, and correction remain distinct.

Who pays — and why

A compliance, risk, support operations, quality, legal, or technology owner at a regulated organization using AI-assisted customer service; exact sector, size, agent count, and budget remain unresolved.

What it unlocks
A channel-neutral event schema binding tenant, case, participant role, consent or disclosure, input reference, model or policy version, suggestion, tool request, approval, execution, escalation, communication, and correction
A private integrity record preserving canonical event, timestamp source, signature authority, key version, retention, access, hash commitment, optional public anchor, verification result, revocation, and supersession
A review export separating captured event, policy mapping, evidence gap, owner assertion, qualified review, provider acknowledgment, destination readback, complaint, remediation, audit request, regulator or court decision, and correction
How Genesis scored it
6.93across seven criteria
tension 6temporal 8blindspot 6buyer 6leverage 8convergence 5why-not 8
8
Temporal window

DORA and EU AI governance pressure is current, while exact article applicability and dates require primary revalidation for each use.

8
Asymmetric leverage

Event capture, integrity, verification, policy mapping, and exports are software-delivered after integration.

5
Convergence

Three cross-references, ten inbound connections, and four direct connections provide broad support while the grounded score stays five.

Why it scored well

Three cross-references, ten inbound and four direct links, a confirmed direct evidence-pack product, public integrity infrastructure, and a missing support-channel taxonomy support a software-leveraged niche.

What's holding it back

The buyer contract is incomplete, a direct competitor already covers named frameworks, capture completeness and privacy are difficult, public anchors can leak information, evidence mapping does not prove compliance, and the client-library distinction is copyable.

Signals detected4 sources crossed
SignalSigstore Rekor documentation research

SignalTracient product research

SignalDrata market research

SignalSource-run market scan

Direction briefverifable.md
verifable.md
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