# Resolv — the record

> The complete helpdesk & ticketing platform — Zendesk-class capability at an accessible price.

Source: https://saascode.ai/inside/products/resolv · A product record inside saascode — build data, changelog, and everything written about Resolv.

## The build (measured)

- Files written: 928
- Pages: 87
- Routes (pages + API): 309
- Database tables (all under RLS): 69
- Migrations: 58
- Time on the line: 7h
- Shipped: 2026-07-12

## Changelog

- 2026-07-17 v1.0.0 — P1 pilot projection (Distribution Master Plan 2026-07-17).

## Written about it

- [Resolv: a complete help desk built around the work of resolving tickets](https://saascode.ai/inside/resolv-complete-help-desk-built-around-resolving-tickets.md)
- [Help Desk Software: Who Runs It When Things Change or Fail?](https://saascode.ai/inside/help-desk-software-operational-responsibility.md)
- [Resolv vs Zendesk: Source-Code Ownership vs Managed Customer Service](https://saascode.ai/inside/resolv-vs-zendesk-source-code-helpdesk.md)

## Platform foundation

Like every saascode product, Resolv ships on the fabric — the platform base included with every purchase:

- Authentication: Email + password, 28 providers incl. enterprise SSO
- Organizations: Deployment model depends on the product
- Billing: Subscription plans, feature gating, admin-managed pricing
- Payments: 18 providers — Stripe, PayPal, regional processors
- API: Versioned REST + API keys, rate-limited
- MCP: Agent-ready — MCP server per product
- Integrations: 67 connected services — every card has code behind it
- Webhooks: Signed inbound with replay guard, plus outbound dispatch
- Notifications: 9 channels — in-app, email, Slack, Discord, Telegram, SMS
- i18n: DB-backed translations, admin-editable, add languages post-deploy
- Roles & access: Role-based access control, admin panel included
- Email: 4 switchable providers, templated transactional email
- Security: RLS everywhere, Zod validation, audit logging, rate limiting

## Links

- Buy in the catalog: https://saascode.ai/products/resolv
- Catalog page as markdown: https://saascode.ai/products/resolv.md
- Live demo: https://resolv.saascode.ai