Resolv
in catalogResolv is a complete helpdesk and ticketing platform for a business that runs its own customer-support team. Tickets arrive through three channels — email, an embeddable widget, and a branded customer portal — and land in an agent split-view inbox where every ticket carries its SLA. It ships an SLA engine with business-hours awareness, a knowledge base with public and internal articles, macros and
a product record inside saascode · customer operations
the build
Built on the line. The numbers on the right are measured from the build itself — files written, routes shipped, what broke.
926
files
308
routes
69
tables
56
migrations
changelog
changes ship to every owner's repo as opt-in updates
platform foundation
Like every saascode product, Resolv ships on the fabric — the platform base included with every purchase.
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This is a product record from Inside the Fabric — where the saascode factory shows its work. Every catalog product keeps one.