Circleback

Cohort creators often notice disengagement only after a member has quietly left. The supplied research confirms one major community interface on paid tiers, an early-stage third-party interface for another platform, and no vertical-specific dropout tool for cohort creators. Circleback must not convert sparse participation signals into a mental-health, recovery, motivation, commitment, or personal-risk score. It tracks only program-authorized operational events such as attendance, completion, voluntary check-ins, posts, replies, or missed scheduled activities, preserves source and missingness, and creates a private facilitator review queue based on transparent rules. The facilitator sees what changed, the member's stated preferences, program context, prior outreach, counterevidence, and uncertainty. Drafted messages are optional, supportive, noncoercive, and never sent without human approval and channel authority. Members can opt out, correct data, pause contact, and access the same support regardless of prioritization. The product is not clinical monitoring, crisis detection, relapse prediction, or treatment. Recovery and mental-health communities require separate qualified governance and cannot infer wellbeing from engagement.

A cohort creator, community operator, program facilitator, or customer-success lead responsible for member support in a wellness, education, coaching, or peer community.